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Shipping Policy

Track Order

Same Day Shipping

If you place your order before 4:00pm (CST), Monday-Friday, your order will be shipped that day. Parts ordered must be in stock for the order to ship. Approximately 98% of all orders placed leave our warehouses the same day (not including weekends & holidays). Even with our huge inventory, we may run out of an item. If this is the case, you will receive an email with an expected availability date. Once an order has shipped, average Ground transit time is an additional 1 to 3 working days.


Free Shipping

Qualifying orders for Free Shipping are shipped via ground delivery. Free Shipping is only applicable to the contiguous United States. Excludes Alaska, Hawaii, and Canada. Please check the product page to see if it qualifies for Free Shipping. Select products over a certain size or weight may require freight shipping. Freight shipping to commercial addresses with a loading dock are free. Freight shipping to residential addresses will require an additional delivery charge.


Shipment Method

All orders are shipped Ground standard, but we also offer Next Day Air and 2nd Day Air options. We cannot accept PO boxes or an APO. Shipments are made to all 50 states & Canada.


Shipment Shortages

Any shipment shortage must be reported within 5 business days. For any packaging errors, you must provide us with a date/package code that is on the label with the part number. This is needed to facilitate quality assurance in identification of additional problems.


Back Orders

Unless otherwise directed, all orders will be entered as ship and back order. Back orders will be shipped as they become available. We will contact you prior to shipment for back orders over 5 days old. Freight will not be allowed for back orders unless it is shipped with another qualifying order.


Canada Orders

All prices on this site are quoted in US (USD) dollars.

Orders shipped to Canada are subject to tariffs, customs duties and associated assessments. These fees may include Import Duties, Brokerage Fees, Value Added Taxes (VAT) and Customs Clearance Fees. These costs are the responsibility of the customer. The shipping/handling RoughCountry.com charges do not include any of these fees. The customs fees and/or brokerage fees are usually charged by the company delivering the order.

Articles & Guides

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Mud Nationals 2025Apr 11
Rough Country Returns to Mud Nationals 2025

Burkeville, Texas set the scene for one of the Southeast’s biggest off-road events: Mud Nationals 2025 at Sabine ATV Park. Thousands of UTV and ATV riders gathered for a long weekend of trail riding, mud challenges, and gear showcases. And Rough Country was right there in the mix, checking in on one of the most energized corners of the powersports world....

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Orange Beach InvasionApr 4
Orange Beach Invasion 2025

If you’ve never been to Orange Beach Invasion in Orange Beach, Alabama, it’s hard to describe the full scene until you’re standing in the middle of it. The show was packed with high-impact builds, from massive lift kits and forged wheels to over-the-top lighting and sound systems. Mixed in were rows of lowered trucks and mini trucks, each polished to perfection with a serious show-and-shine focus....

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Off-roading in springMar 28
Top Tips for Spring Off-Roading: Gear, Trails, and Vehicle Prep Essentials

Say goodbye to winter’s icy grip and hello to fresh mud, clear skies, and prime off-roading conditions. Whether you’re conquering rocky terrain, splashing through puddles, or cruising scenic backroads, the real fun begins in spring. But before you throw it in 4WD and take off, a little preparation goes a long way. From gearing up your rig to picking the best trails, here’s everything you need to know to make the most of spring off-roading....